September 12, 2018

Time Management: Deliver More Customer Value in Less Time

Every day, businesses incur profit or loss depending on their relationship with customers; their service delivery and particularly how they use their time. Time management is a crucial element especially […]

September 12, 2018

Empathy Is Good Business

Empathy is defined as the ability to understand and share the feelings of another by literally stepping in the person’s shoes, as opposed to sympathy which leans towards feeling compassion, […]